What our Customers say...
I love their service. I was very pleased with the service and professional behavior. Alan was so kind and honest . I can tell he loves what he does and he likes to do the best for the customer. Thank you Alan for your service and you are in my phone contact list from now.
I was referred to them by my insurance company. Aril was very professional, friendly and knowledgeable. I was really happy with my experience and would definitely recommend to friends and family.
Arlen answered the phone, asked relevant questions, scheduled an appointment that day, and arrived as promised. He did a great job on the repair. He identified why my sink keeps overflowing and did some preventative work, so I would not have the same problem in the future. Arlen was incredibly courteous, knowledgeable, and efficient. Also, he was very safe in his work under the COVID issues. I will surely call him in the future if I have any restoration needs. Very honest and trustworthy.
We were unaware of a leaking pipe which caused molding. We didn't know who to call, but luckily we found SERVPRO of Monterey Park. Very knowledgeable, honest, and caring. They even helped us with the insurance company (since we're pretty clueless when it comes to that stuff), but Alan explained everything thoroughly so I could understand. I put my trust in him and his crew and left them to do their job. I could not be happier. Had no issues throughout the whole process. It really was "Like it never even happened." Just like it said on their truck! Going to recommend SERVPRO to everyone.
Arlen from SERVPRO saved our office & made it look better than ever! I was very concerned when we had a roof leak which caused our office kitchenette to be destroyed, but Arlen was a true professional who gave the best estimate for the repairs and cleanup and got the job done very quickly and professionally. The cabins are installed without any gaps or misalignment. Very satisfied and would recommend SERVPRO of Monterey Park to anyone looking for a professional job at a very reasonable price.
Arlen with SERVPRO saved me from a complete total meltdown. My office had a pipe bust from the wall to the toilet and flooded my office. My entire office was a swimming pool. He came within 30 minutes and handled everything. I had never experienced such a loss.