What our Customers say...
We were delighted with our experience with SERVPRO. After a water damage in our lower level, our insurance recommended SERVPRO of Monterey Park. They communicated with us every step of the way. I was really impressed and found them to be trustworthy, kind and professional. In general we are pleased with their work. Thank you guys.
I own a salon in Monterey Park Los Angeles. After a pipe burst in our bathroom, we called SERVPRO of Monterey Park. They showed up immediately. I was worried if I can service my client but Arlen isolated his work area in order for me to service my clients while they are performing their clean up. Thank you SERVPRO of Monterey Park.
I was refereed to them by my insurance company. Aril was very professional, friendly and knowledgeable. I was really happy with my experience and would definitely recommend to friends and family.
I had SERVPRO of Monterey Park to inspect my property for a toilet backup water damage. They showed up quickly and took care of the problem and fix all the damages in the best way. I am very satisfy with their service and recommend them to every body.
I requested SERVPRO to come out to Disinfect my shop and customers car I am very happy that I did so will Peace of mind that customers are safe and office staff as well I will use them repeatedly every week very reasonable price
Had a burst pipe in the garage that caused a leakage and these guys from SERVPRO were on it. Arlen arrived quickly and swiftly began cleaning and restoring the mess. He and his crew even took all the items in my garage to storage to prevent any further damage in the restoration process. Brought in high grade professional equipment to dry up the garage and got straight to restoring the place. It seemed like they had done this a million times before and really held up to their slogan of "Like it never even happened." The garage honestly looks a little better than before the leak.
I had a water damage. I performed a google search and I came across this company. The owner is very professional. He came in and took care of the drying process and resolved all the concerns we had.
I have used them twice in the past 3 months. First was a water cleanup project at my home. The boys came out, cleaned up the place, and replaced everything which could cause problems down the line. This is all in one day. Additionally, given that their company is well known, I was reimbursed by my insurance company without any problems. This time I needed them to come out and disinfect my office given the COVID outbreak. They thoroughly sprayed the rooms, cleaned up any residue, and were done in under 2 hours. While I don't recall the first tech's name, this time around it was Arlen. He was very knowledgeable, answered all my questions, and was patient in doing so. In closing, I recommend SERVPRO for all your cleanup and disinfecting jobs.
I contacted them after experiencing a water damage loss. Great service.I recommend to everyone who are experiencing all sorts of damages to their residential or commercial properties.
Great company. I called them when my roof started leaking which caused water damage in my guest bedroom. They came right away and explained the process (which I am glad they did) and got to work. In couple of hours the owner showed up and inspected the job and promised me it will be done in 3 days which he was right. I like the fact that I can have a conversation with someone who takes you through the process of the job.
If you want friendly and good customer service try them. You will be surprised how friendly they are. they answered all my questions and make sure I understand everything before moving forward. They made my claim process very easy. I always was thinking if someday I have a water damage it is hard to deal with insurance company but now I think if you have a good service company they work very easy with you and you won't have any headaches. I would recommend them to all my friends and I am sure they won't regret it.
SERVPRO of Monterey park came to inspect the toilet overflow. It overflowed over the weekend while I was out of town and my family had a party. They responded immediately to my call and dealt directly with my insurance company and saved me from a lot of stress. They made it very simple for me, and I felt very comfortable. It was especially helpful because I was nervous, not knowing much about insurance claims. I appreciate their professionalism and how they were very responsive to all the weird questions I had. They even fixed my bathroom door that was touching the floor for years. After my own experience with them, I would recommend SERVPRO of Monterey Park for your water damage claims.
My experience with SERVPRO of Monterey Park has been all positive. From the moment they picked up the phone to their arrival and service, I have to say I was very pleased. The team is always punctual, which I appreciate. They are absolute life savers and they take care of everything from the beginning to end. Once it comes to any restoration service, do not hesitate to contact them.
I had a water damage which my insurance referred me to SERVPRO of Monterey Park. I'm so glad I had the chance to work with them. Very professional. They provide excellent service and take care of every step of the way, from initial call until completion. When you are in need, these guys will be on your side. I highly recommend SERVPRO of Monterey Park.
GREAT CUSTOMER SERVICE!!!!!!!! I experienced water damage in my condo and chose SERVPRO through my homeowners insurance. Arlen, the owner of SERVPRO of Monterey Park came out and explained the entire process to me. Arlen was very professional and has a great personality. Arlen and his employee removed all water damage material and always responded to any questions I had during the entire process. I will always recommend SERVPRO of Monterey Park to my friends and family. Thank you to Arlen and his entire team!